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Fast Nationwide Delivery On Every Order Complimentary Over £50

30 Day Returns Quick & Easy, Giving You Time To Decide (Some Items Excluded)

Shipping policy

We are delighted to offer complimentary delivery on orders over £50 (£4.95 on smaller orders) and 30 day returns on all orders placed on Omnitau.team (excluding personalised items). All orders are made to order and every item is packed and finished in our UK factories (lots of items are made from start to finish in our UK factories too). Our fulfilment warehouse operates Monday to Friday. This means you can expect the following times for your order to be delivered from when it is placed:

  • Order Placed On An Order Portal - around one week
  • Customised Standard Product (code prefix EF-) - around one week
  • Fully Customisable Product - around two to three weeks

There is no minimum order and every order placed on this website will be shipped with premium tracked delivery as standard.

Please note, while we will use a next day delivery service once the item has been produced and packed, we cannot guarantee next day delivery from shipping on any order due to potential carrier delays which are beyond our control, and thus time is never the essence of the contract when trading with us. While we will always strive to ship orders as quickly as possible, our carriers occasionally experience delays in delivering your parcel which are beyond our control. For more information, please see our terms of service or contact hello@omnitau.team

Orders may be shipped by the following carriers:

DPD
This service offers full tracking and a 1 hour predict window of when your package will be delivered, as well as options for collection from a pickup shop, or for the package to be left in a secure location of your choice. For more information, please see the DPD website or contact us.

DPD are our primary carrier for orders placed with Omnitau.team.

Royal Mail

Omnitau sometimes ship small packages using Royal Mail's Tracked 24 or Tracked 48 services. Both services come with fully in-flight tracking, including delivery window notification on day of delivery.