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Fast Nationwide Delivery On Every Order Complimentary Over £35

30 Day Returns Quick & Easy, Giving You Time To Decide (Some Items Excluded)

Artwork & Production Information

Supplying Artwork & Logos

Omnitau is pleased to offer flexibility with the artwork we're willing to accept and take a can do attitude to artwork submissions.

For the best results, we recommend supplying us with your full brand guidelines, including Pantone and/or CMYK references for all colours contained.

If you don't have brand guidelines, this is fine. Please supply your logos, in the highest resolution possible. AI, PNG, or PDF formats are ideal.

If you supply artwork that needs redrawing, we are pleased to offer complimentary artwork processing. This includes digitisation, redrawing logos, and reformatting, where required. This service is free and takes 1-2 working days.

In the unlikely event you can't supply a logo and would like us to make one for you, we are happy to do so. Please provide a written brief for our graphic team to work from. This service is charged at £50 per logo. Standard turnaround is 3 working days.

Team graphic prints chosen from our set designs are complimentary to set up. There is a £25 fee to set up your own design.

Proofs, Swatches & Lookbooks

If you receive a lookbook, we will always provide a digital sample swatch for you to approve within your lookbook, including the size and application method for your artwork. If you submit your order online, we won't share a lookbook but we will send you a digital proof via email to approve. This service is free. Digital lookbooks take around 1 working day. Digital samples take 1-2 working days.

To ensure a reliable and prompt turnaround for all our customers, in the unlikely event you require a significant number of sets of changes, we charge for the lookbook or digital sample updates from the third iteration. This service is £25 per set of changes. First and second iterations of changes are complimentary.

If you require a physical swatch of your logo or product colour to approve, please let us know. This will be made and posted out to you for review. We will let you know when it is on the way by email, including tracking information. We ask you to provide approval on your physical proof via email to hello@omnitau.co.uk, quoting your order number. This service is charged at £40, per swatch, and takes around 1 week.

Logos are applied to your designs via embroidery, printing, or sublimation, for free when you order direct from Omnitau. This includes team graphic prints.

If we have any questions or problems with your artwork, we'll let you know straight away.

To ensure the prompt delivery of your order, please help us resolve any queries and approve your order as quickly as possible. We can only begin production of your order once every element has been approved.

Information About Fully Bespoke Products

Fully bespoke orders are those which have the product code prefix of OB- (rather than EF- or CP- for all other Omnitau Team Sports products). The product name will usually also include the words "fully bespoke"

These are items which are completely customised to your specification, rather than simply including branding on a standard Omnitau Team Sports product, and are therefore more complex products for us to design, manufacture and deliver.

Order Approval

The order will not be processed into the relevant production site until all artwork has been approved by you. This must be done via email - we can't accept approvals by phone or instant message.

Lead Time

The time for your order to be delivered starts when your order is approved, rather than when it is first placed with us. We therefore encourage you to proactively approve and respond to queries about your order so we can get it delivered to you as quickly as possible.

Our industry beating lead time on fully bespoke orders is 2 to 3 weeks. This is due to the added complexity of producing fully bespoke products for our factories. Sometimes orders will be made faster if our factory isn't too busy. You'll get an email when your order is shipped out, including tracking information.

We aim to deliver orders as quickly as we can, and we will always work on a best effort basis to meet a specific order deadline. However we cannot guarantee a specific delivery date for any order and time shall never be the essence of any contract of sale we enter into. We therefore encourage you to order in plenty of time if you need your products delivered for a certain date.

Minimum Order

Omnitau does not impose a minimum order on any item within the Team Sports product range. All items can be ordered in any quantity.

Colour Options

The following colours can be used for fully bespoke (OB- coded) products. Colour options vary for other products. To use a different colour, please get in touch, supplying a reference for the colour you'd like to use in RGB HEX or CMYK format.

Colour Matching & Reproduction

Omnitau will always work to provide as high quality and consistent colours as possible, between different fabrics and different orders.

Colour reproduction is extremely sensitive to temperature and humidity. All Omnitau production facilities are temperature and humidity controlled through HVAC systems to minimise variation. Due to the large spaces being climate controlled, these systems are naturally fallible, especially on extremely hot or cold days. Omnitau therefore ask for your understanding that exceptionally minor variations can occur between different production batches of garments. These are much smaller in Omnitau garments than other manufacturers, who do not routinely operate climate control within their facilities. 

For more information, don't hesitate to email hello@omnitau.co.uk

Bespoke Set Designs

Apply any of these set designs to any fully bespoke (OB- coded) product. You can also come up with your own, if you prefer.