We're always keen to chat, whether you are a new or existing customer, or if you just want to find out a bit more about what we do.
We can be contacted by:
Our email address is firstname.lastname@example.org
This is the best way of getting in touch if you are a prospective customer, want to update or modify an order, or are looking to find out the expected delivery date on an order.
We aim to respond to all emails within three working hours.
Our main phone number is 0843 490 2094.
Our offices are open between 8am and 4pm, Monday to Friday. Please note calls may be recorded for training and monitoring purposes.
This is the best way of getting in touch if you require an immediate response, such as updating a delivery address for an item that is in transit with the carrier.
Calls are not charged by us (we have a zero service fee), but your phone provider may choose to implement an access charge, as they may for any call, depending on your contract with them. We have no control over this and the access charge is retained entirely by your phone provider if levied. For more information please get in touch with them.
Emails are always free and we aim to respond as fast as possible, usually within three working hours.